Terms of service
The deal between you and us, in plain English.
1. Who we are
Markherald is a trading name of My Task Master Ltd, registered in England and Wales, company number 16878946. Registered office: Flat 93 March Court, Warwick Drive, London SW15 6LD. Email: hello@markherald.co.uk.
We are a trademark filing service. We are not a firm of trade mark attorneys or solicitors, and we are not the UK Intellectual Property Office (UKIPO).
2. What we do
- Search the UK register for identical and similar live marks, and give you a written risk score.
- Suggest classes and write your list of goods and services from UKIPO's pre-approved terms.
- File your UK application with UKIPO, after you approve it.
- Track the application through examination, publication and registration: we check its status every week and email you when it changes.
- If you buy watch: scan the weekly Trade Marks Journal and alert you to marks close to yours.
One simple objection is included. "Simple" means the examiner queries your classes or the wording of your goods and services, and it can be fixed by rewording, moving or removing terms, with one written reply. We draft it and send it after you approve it. Other objections, for example that the name describes the goods or is not distinctive, or an earlier mark cited against yours, are not included: we tell you the options and quote before doing any work.
3. What we do not do
- We do not promise that your mark will be registered, or that using it will not infringe someone else's rights. Our search covers the UK register only, unless the report says otherwise.
- We do not act in oppositions, invalidity actions, hearings, appeals or court cases. If one arises, we may introduce you to a qualified, regulated professional. They are independent of us and contract with you directly. We may receive a referral fee from them, and we will tell you if we do.
4. Your part
- Give us true and complete details, and tell us if they change.
- Check the application before you approve it. Once filed, the mark and the list of goods and services cannot be widened.
- Make sure the owner named is entitled to apply.
5. Prices and payment
We show you the total price before you pay, with our fee and the UKIPO fee inside it on separate lines. Up to 3 classes you pay only the UKIPO £60 per extra class; for 4 or more we quote. You pay by card through Stripe. We pay the UKIPO fee to UKIPO when we file. No VAT is charged on our fees.
6. Cancelling
- If you are a consumer, you have 14 days to cancel. When you order, you can ask us to start work straight away (the "Start now" box). If you do: once your application is filed you lose your right to cancel, and if you cancel before then you pay for work already done.
- Before we file: you can cancel. We refund the UKIPO fee in full, and our fee minus £39 if the clearance report is done.
- After we file: the UKIPO fee has been paid to UKIPO. We cannot refund it.
- Watch: cancel any time. It stops at the end of the month you have paid for.
7. Our liability
We take reasonable care and skill. Unless the law says otherwise, our total liability to you is limited to the fees you paid us for the service in question. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else the law does not allow us to limit. Your rights under the Consumer Rights Act 2015 are not affected.
8. Complaints
Email us. We aim to reply within 5 working days.
9. Law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.
Version: 11 November 2026.